Frequently Asked Questions

For Hospitals

I don't know the supplier; how can I be sure that the order will be fulfilled?

We screen every supplier carefully before allowing it to upload their products. We make sure that the company fulfills all requirements in order to do business with you. You also have the possibility to rate the supplier and can read previous ratings from other clients. If, however, we come across a misconduct of any kind, the supplier will be given the chance to react. If this is not satisfactory, the supplier will be suspended for a period, until the case is resolved to the satisfaction of all parties.

As a hospital, why would I need to use your service? We have long standing relationships with current suppliers?

Well done and congratulations, however, are you sure you are paying the best price on the market? Use this opportunity and screen a huge market for the best prices in a matter of minutes. No need to wait for quotations to get back to you, you have it all at your fingertips.

We also have our own procurement team, why would I need your service?

Of course we know you do, but it is important to increase the screening of the market and really get the best price for your needs.

For Suppliers

As a supplier, what is the benefit signing up with you?

With Medfind you can unlock a wider market than your current one. Be constantly exposed to a larger audience and generate business with unknown clients. Furthermore, if you choose to work together with one of our financial partners, you can be assured that you will be paid immediately after delivering your products/equipment.

Can I be assured that we will receive our payment, even though we have never dealt with the client before?

In order to use our service, hospitals and clinics must register themselves with every information, that you as a supplier would require anyways, to do business. The clients have granted their permission that uploaded documents, i.e. Trade license copy, financial records (if applicable) etc. Can be viewed by 3rd parties.

When will I receive the payment?

Since Medfind has partnered with several banks, you will be receiving your payment within 4-5 days after delivery and acceptance of the goods in good order (confirmed by the client) No payment terms of 30-60-90 days since we know how important Cashflow is, that is our promise.